The work
The assistant answers questions about cars, service, orders, and part compatibility from several internal sources. The retrieval layer is the product’s backbone.
Automotive RAG Assistant
A retrieval-heavy assistant designed to answer operational questions from source context and ranking logic.
Market US
System Multi-source retrieval
AI layer RAG
What mattered
Automotive questions are full of ambiguity. The system needed query processing, ranking, and evidence handling that could survive messy real-world phrasing.
What shipped
We built hybrid search, multi-stage ranking, HyDE-style query expansion, and the agentic flow that connects retrieval to useful answers.